privacy policy

Nest is a non profit Social Enterprise run as a business partnership by Tracie Dick and Rachel Bower.

We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services. We store personal information for only as long as we have a reason to keep it. It is then destroyed/deleted safely.

Legal Obligations

Create at NEST reserves the right to amend these rules and conditions, and also to make any additional rules and conditions as necessary to ensure good governance of the premises.

When you supply any personal information to www.createatnest.co.uk (e.g. to book space for an event) we have legal obligations towards you in the way we use your data. We must collect the information fairly, explain how we will use it and tell you if we want to pass the information on to anyone else. Any information you provide to Nest will only be used within Nest and to promote events booked with us. 

Your information will be disclosed where we are obliged or permitted by law. 

What information do we collect about you?

We collect the following information or data about you when you use www.createatnest.co.uk

  1. your name and contact details, including your email address if you submit a booking request on the website
  2. your name, email address and subscription preferences when you sign up to our newsletter, and how you use our emails (e.g. whether you open them and which links you click on)
  3. your IP address, and details of which version of web browser you used
  4. information on how you use the site, using cookies and page tagging techniques

Who can view my data and what do they do with it?

This data can be viewed by authorised people in the Nest team and our suppliers, to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • allow you to access Nest services and make transactions
  • provide you with information about the craft sector

How will we use the information about you?

Information gathered from the website submission form for Event Bookings is used to process your booking and advertise it on our website, social media and other methods we use to promote events.

Our Website

We use a third party service, Webflow.com to publish and host our website.

When someone visits www.createatnest.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Resident and Event Listings on our website

By having a profile on the Residents section or running an event with us, the information you have chosen to be publicly visible will be displayed on the website, and will be accessible to all visitors to the website.By having a profile on the Residents section or running an event with us, the information you have chosen to be publicly visible will be displayed on the website, and will be accessible to all visitors to the website.

You have the right to remove your Resident listing or event at any time by emailing contact@createatnest.co.uk.

Third Party Applications

We may connect with third party services to improve your experience. These features are governed by the respective company's privacy policy so review your privacy settings there.

We use the following third party sites/applications to manage bookings, promote events & services, make payments etc in our day to day business and will only use your information that is required:

  • Mailchimp - to issue our newsletters
  • iZettle - to process payments for services and sales from our shop
  • Eventbrite - to sell tickets for events hosted by us
  • Facebook/Twitter/Instagram - to promote our events, services and share information
  • Buffer - to promote our events, services and share information
  • Webflow - to host and publish our website

E-newsletter

Our newsletter is used by us to send you regular updates on events, news, and features on Nest and the craft sector.

We use a third party provider, Mailchimp to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s Privacy Notice.

If you have signed up for our newsletter, we will use the details you provided to send you regular newsletters and updates via email. We will not share this information for marketing purposes with other companies.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted, please email contact@createatnest.co.uk.

People who contact us via Social Media

As well as using standalone Facebook, Twitter and Instagram, we also use a third party provider, Buffer to manage some of our social media interactions.If you send us a private or direct message via social media the message may be stored by Buffer. For more details see the Buffer Privacy Policy

Access to your information and corrections

We want to make sure that your personal information is accurate and up-to-date.

Studio Residents: please review your profile on our website at www.createatnest.co.uk/residents and send us any required amendments as soon as they change.

Class & Event Organisers: please review your details on events being held with us on our website at www.createatnest.co.uk/events and send us any required amendments as soon as they change.

You have the right to request a copy of the information we hold about you. If you would like a copy please email contact@createatnest.co.uk.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. They are used to measure how you use the website so we can monitor its effectiveness and improve its performance. These cookies aren't used to identify you personally, and you can delete these files if you want to. For more information on how to manage, control or delete files, please visit www.aboutcookies.org

Other websites

Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you.

Nest, 30 Reform St, Blairgowrie PH10 6BD
contact@createatnest.co.uk / +44 (0)7804 240861

Last updated 21 May 2018